Cancellation Timelines & Refunds

• More than 10 Days Prior: 100% refund will be provided, excluding payment gateway or bank processing charges.

• 3 to 7 Days Prior: 50% refund of the total booking amount will be applicable. (Note: You may want to clarify your policy for 8-9 days prior if it is missing).

• Less than 3 Days Prior: No refund will be provided and 100% cancellation charges will apply.

Peak Seasons & Special Events

• Non-Refundable Periods: Bookings made during peak seasons, long weekends, festivals, Diwali, New Year, and local temple festivals are strictly non-refundable and non-amendable.

No-Shows & Early Departures

• No-Shows: No-show bookings will be treated as cancelled without any refund. Reserved rooms may be released for resale the following morning in case of a no-show.

• Early Departures: Early departure after check-in will result in non-refundable remaining nights.

Refund Processing & Exceptions

• Processing Time: Approved refunds will be processed to the original payment method used during booking. Please allow 7 to 10 working days for the refund to reflect, depending on your banking institution.

• Unforeseen Circumstances: In case of natural disasters, government restrictions, travel bans, or unforeseen events, Saleh Haveli reserves the right to offer a future stay credit voucher instead of a cash refund.